Brian Diepold, Pitney Bowes Business Insight
After almost a year’s worth of development time, we are excited to launch the new Network Performance Management solution. Network Performance Management offers a suite of solutions focused on evaluating and improving the sales performance of financial services distribution networks. NPM traces its roots back to the PERFORM goal setting software PBBI has provided historically. While maintaining, and improving, the underlying predictive analytic models, we have greatly expanded the software capabilities and value for our clients.
NPM is delivered through an integrated desktop and web application that allows corporate office users and field staff to benefit from the same analytics and the same delivery platform. The technology also allows for other web applications to be seamlessly included in the client experience to enhance the tools available to the field staff.
Users have access to:
· Local Knowledge reporting, that provides a complete view of each branch’s customer base, trade area characteristics, competition, and performance metrics.
· PERFORM goal setting module maximizes branch performance by establishing objectives that are specific, measurable and attainable.
· Network Analysis module provides sophisticated summary reporting across branches and management hierarchies, which allows corporate and regional management to identify top performers as well as those branches that require attention.
· Custom Tools within NPM allow for additional solutions to be attached to NPM to ensure smooth communication between applications. The software is designed to link to other web portals through the Custom Tools module. These additional functions can greatly enhance the end-user experience and truly create actionable outcomes to empower your branch staff. The types of tools available could include:
· Lead management
· Prospect lists
· Directing marketing solutions
· Sales tracking
Our existing PERFORM clients, with additional deliverables on contract, will automatically be upgraded to the new solutions, which are now available. [More Information on Network Performance Management]
